Privacy Policy

This Privacy Policy explains how Maxspell collects, uses, stores, and protects personal information when you use our website and services, including Business Email, Cloud Hosting, Web and Mobile Development, SEO Optimization, Managed Infrastructure, and Solutions Consulting.

Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as name, email address, company, and message content.
• Account and billing details needed to deliver contracted services.
• Service-related data, such as infrastructure logs, support requests, and configuration details needed to operate or troubleshoot systems.
• Technical and usage information, such as IP address, browser type, device type, pages visited, and referral source.

How We Use Information

We use personal information to:

• Respond to inquiries and provide customer support.
• Deliver, maintain, and improve our services.
• Monitor service reliability, performance, and security across hosted and managed systems.
• Process billing, invoices, and contract administration.
• Comply with legal obligations and enforce our agreements.

Legal Bases for Processing

Depending on applicable law, we process personal data based on one or more legal bases, including consent, performance of a contract, legitimate interests, and compliance with legal obligations.

Data Sharing

We do not sell personal information. We may share data with trusted service providers that help us operate our website and deliver services (for example hosting, analytics, email, and payment providers), subject to appropriate confidentiality and data protection obligations.

We may also disclose information when required by law, legal process, or to protect rights, security, and service integrity.

Data Retention and Security

We retain information only for as long as needed for business, contractual, and legal purposes. We apply administrative, organizational, and technical safeguards designed to protect data from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Where required by applicable law, we will provide legally required notices in the event of a qualifying personal data breach.

International Data Transfers

Your information may be processed in countries other than your country of residence. Where applicable, we implement appropriate safeguards for cross-border transfers as required by law.

Your Rights

Depending on your location, you may have rights to access, update, correct, or delete your personal data, and to object to or restrict certain processing activities. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below. We may request verification of identity before fulfilling certain requests.

Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us and we will take appropriate steps.

Third-Party Links and Services

Our website may contain links to third-party websites or tools. We are not responsible for third-party privacy practices. Please review their policies before sharing personal information.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.

Contact

For privacy questions or requests, please use our contact page.

If you require a data processing addendum or have enterprise compliance requirements, contact us before service onboarding.